Sweetdreams 95
a month ago
I’ve always been really nervous about going to the dentist — it’s something I’ve struggled with for years. But from the moment I stepped into the clinic, I felt completely at ease. Dr. Porter is absolutely amazing. They have such a calm and reassuring presence that made me feel safe and genuinely cared for. I can honestly say I’ve never felt more comfortable in a dental setting. For anyone who’s scared of the dentist like me, I can’t recommend Dr. Porter highly enough. You’re truly in the best hands.
Claire Higgins
a month ago
Was treated off Stephen Porter for a bridge and from start to finish he was kind, considerate and extremely patient with a nervous dental patient. Had no pain after the initial procedure and the bridge was fitted in 10 minutes. I would highly recommend this practice if this is the calibre of dentist they have throughout. Thank you lovely lane
Dianne Smellie
2 months ago
Excellent dental surgery. Very helpful polite staff.. Dentist herself was brilliant. Reassure me all the way and made me feel at ease ready to have 3 teeth removed. She took her time and made it so I felt comfortable.. Thank you
alyxandra cox
3 months ago
My teeth started breaking down when I was in school- I had my first root canal at 17ish. I have spent easily 10k keeping the teeth I have in my mouth in place. I am terrified of the dentist. The folks at this dentist are super great and super nice. They are great. Yes I’m still terrified anytime I’m at the dentist but they are super cool about it and do a good job of helping me take care of my teeth. I see Khadijah Khaled and she is fantastic.
Mary burton
4 months ago
Great service from friendly and professional staff. Nice vibe about the place. Seen quickly by staff who make eye contact. Waiting area clean and tidy.
Mandy Bryan
4 months ago
As someone who had childhood dental trauma, this is THE best place to go. Been to see Stephen Porter today for a wisdom tooth extraction. I've been terrified of having this done and nearly cancelled due to fear. I've stressed for nothing. The injections didn't hurt, the extraction didn't hurt and everything was over in a couple of minutes. I feel ridiculous for worrying about it. I actually nearly cried with the relief when he told me the tooth was out.Everything was explained in detail beforehand too.Thanks again x
Stanislaw Klimasxewski
5 months ago
I went in for the first time due to a toothache and I was taken in very quickly, even without a prior appointment. Everyone, including the dentist that examined me was very polite and friendly. Two weeks later I went in again, again without appointment, and I got the same treatment. I appreciate this as things like this make life easier and my tooth issue much more bearable.I recommend this clinic very much.
Martin Kay
5 months ago
Just home from the fitting of 4 crowns replacing my 4 upper front teeth - 2 of which were filled & the other 2 were old loose crowns. Alongside home whitening this has transformed my smile so I am really pleased with the outcome - Stephen Porter & his team including the dental technicians who made the crowns have done a great job. Highly recommended & not as expensive as I had anticipated….
Nikki Foster
5 months ago
Mr Porter and Sandra were outstanding! My daughter had treatment today and quite a bit to say the least, both Mr Porter and Sandra were amazing with her, my daughter felt relaxed, and safe during this treatment.Thank you both so much, I could not recommend them enough.Nikki & Maisie
Karina Stavenes
6 months ago
Excellent service in a modern, beautiful facility. The dental team staff are friendly, attentive and work to a very high standard of professionalism. I was most impressed!
Mike Hands
6 months ago
Brilliant denstist!I take my wife who has Altzimers and both the Dentist and his nurse put her very much at ease, I Cant thank them enough as she gets quite nervouse before she goes...Would definitely recommend this practice....
Sarah Fissler
7 months ago
Always have a very positive experience with Dr Porter. Not only is he very knowledgeable and an excellent dentist, but he has made my almost 4 year old so excited to goto the dentist that he asks to be seen when it’s supposed to only be me. Whenever I have needed the surgery I have been able to contact the reception staff easily, they are lovely and they have always done their best to help. Thank you
Maura Dorrian
8 months ago
Never been here before until an emergency appointment today. Really straight forward booking process. Shaheena was lovely and I felt reassured by her.Prices were ridiculous but it had to be done. Will be going back
jo blogs
9 months ago
The best Dentist I have ever had sorting out my teeth. They all so go above and beyond to fit you in As quickly as possible. And extremely friendly and helpful. 10/10 for me. 👍😁
John G
9 months ago
Ist time using this Dentist for an extraction.Mr Porter was lovely.Best dentist experience I have had in 50 yrs.Didn't feel a thing.Very polite and knowledgeable.Would highly recommend.
ALISON MURPHY
9 months ago
I was so anxious to have my procedure today , Stephen was reassuring and it was a much better experience than I expected. I will continue to access future dental check ups with Stephen , which considering I had huge anxieties around going to the dentist this is massive for me
Graeme Blackie
10 months ago
Saw the dentist one one appointment with a broken tooth. Treatment plan explained and discussed. Returned today, taken on time and given friendly welcome. Excellent careful treatment given with clear attention to detail. Very very good and fully recommend
Linda Leadbitter
10 months ago
dentist Kay and dental nurse very welcoming and approachable. Made me feel at ease straight away. Would definitely recommend.
Clare Wilde
11 months ago
I have always struggled with severe anxiety, especially when it comes to dental visits. However, my experience at Lovely Lane has been nothing short of extraordinary.From the moment I walked in, the entire staff made me feel comfortable.Dr. Parvin and the dental nurse were exceptionally understanding of my anxiety. They took the time to explain every step of the procedure in a gentle and reassuring manner. They frequently checked in on how I was feeling and made sure I was comfortable throughout the entire process. Their patience and empathy truly stood out.For anyone who struggles with dental anxiety, I cannot recommend Lovely Lane enough. If you’re looking for a compassionate and professional dental practice, this is the place to go. Thank you, Dr Parvin for your outstanding care and kindness.
T B
11 months ago
This practitioner comes highly recommended. I have used 2 different dentist and both were so lovely and caring. No pain whatsoever. Also, the receptionists are amazing - they managed to get me an appointment on the last possible minute before my holiday. Such a great place!
Sue Grimshaw
a year ago
The staff are so nice, all made me feel very welcomed and comfortable from start to finish. The treatment was even better, very quick, perfectly done and no issues at all after. I couldn’t be happier. Highly recommend! Thank you!
Chloe Anderson
a year ago
The best dental practice cannot praise them enough, all the staff are lovely and kind and Dr Porter is really patient and understanding, i am finally starting to feel more at ease and confident when visiting the dentist after being terrified all my adult life, thankyou for all your help :)
wayne harrison
a year ago
I've been a loyal patient of Lovely Lane Dental Practice for over 18 years now, under the exceptional care of Dr. Steve Porter. From the moment you step into the practice, you're greeted with professionalism and warmth, setting the tone for a comfortable experience.Dr. Porter's manner is truly commendable; his reassuring demeanor puts any dental anxieties at ease. He takes the time to thoroughly explain procedures and answer any questions, making sure you feel informed and confident in your treatment plan.Not only does Dr. Porter excel in his expertise, but he also fosters a genuine connection with his patients. Over the years, he has become more than just our family dentist; he's a trusted advisor in our oral health journey.Lovely Lane Dental Practice, under the guidance of Dr. Porter, consistently delivers top-notch care. From routine check-ups to more complex procedures, the entire team is dedicated to ensuring each patient receives the best possible treatment.Thank you, Dr. Porter, for your unwavering commitment to excellence and for taking such great care of our family's smiles for all these years.
Emilia W
a year ago
Very good and informative visit. It was an emergency appointment - nothing on rush, doctor Khan made sure I knew how to take it from there. Thank you
Graeme Baird
a year ago
Very good experience at the surgery, friendly and helpful front desk staff. Thorough examination on first registration with checks done on my teeth and mouth that I had not had before at my previous practice. Clear explanations given on potential future issues and treatment, with helpful information given on self care. I would definitely recommend this dental practice.
KATIE MORRIS
a year ago
I attended the practice this morning to be welcomed by a friendly receptionist Jennifer, who signed us in promptly and was seated to be called in on my appointment time. My experience in surgery was calming and relaxing Stephen and his nurse worked efficiently together making my visit relaxed and worry free.I would highly recommend this practice.
Mark Payne
a year ago
Nobody likes going to the dentist right? That said, I can't recommend the practice more highly. First off, a massive thank you to the dentist Qaseem Hussain (sorry if the spelling is off!). He was brilliant from the first consultation to the treatment itself. He extracted my tooth without me even realising he'd done it! Literally didn't feel a thing!!The pricing was transparent and no pressure selling. All the staff were friendly and knowledgeable and I would happily recommend to others.
Ryan
a year ago
This is just all round a very well run and excellent dentist, both me and my partner go here and we're both very happy with our decision to join and we feel we're in the best hands possible.
Yvonne Wells
a year ago
Great Dentist. Had a tooth extracted, was very nervous. Mr Stephen Porter was very kind, he put me at ease explaining what was happening right throughout the procedure. It couldn't of gone any better.Would definately recommend this dentist to family and friends.
Chris Clarky
a year ago
Great dental surgery. Dr Porter and the team are amazing and highly skilled. Great at making me feel comfortable throughout.
Graham Cole
a year ago
UPDATED REVIEWThis dental practice is good, but as you can see from my original review below, I was initially more than a little disappointed by an apparent overcharge. (Emphasis on word "apparent")In my opinion the pricing structure advertised on the Emerdency website is very misleading. If you book any appointment through Emerdency for this or any other dental practice, please assume that you will require "advanced" £120 treatment, even if it's not an extraction or root canal treatment. Please ignore the £40 price band completely. If you happen to get a £40 treatment, enjoy the saving as a bonus, and maybe donate it to Charity, or give it to me.Ultimately I paid the going rate for the treatment I received, it didn't go quite right at first, but they went out of their way put it right, and I truly appreciate that.Why not 5 stars? Well, they're using a booking agent with a misleading website, and they arguably should've taken that into account when explaining the price of proposed treatment to me. Some stress could have easily been avoided.Finally, having returned to the practice again today, I can report that the receptionist is still lovely.ORIGINAL REVIEWThe booking process through Emerdency was excellent and the charges clearly shown. £49 booking and consultation fee, and then a treatment fee of either £40 or £120 for advanced treatments such as extractions or root canal treatments.In my case my tooth was chipped at the front, and I needed a cosmetic filling taking 5 minutes, for which I was charged the higher advanced fee of £120. I have contacted Emerdency and hopefully this can be rectified swiftly, with the £80 overcharge refunded. I'll update this review appropriately.Receptionist was pleasant.UPDATE 1: The cosmetic filling crumbled after less than 48 hours, so the situation is infinitely worse. I'm trying to remain hopeful they'll do the decent thing and sort this mess out quickly. I have an important appointment to attend.UPDATE 2: The reason for the £120 charge was apparently because they gave me a "permanent" filling and not the "semi-permanent" (AKA temporary) one described on the Emerdency website. So, this could be a case of somewhat unclear advertising on the Emerdency website, and poor communication from the surgery. Some research reveals that the typical private cost of a permanent filling ranges from £80 to £120.UPDATE 3: Another dentist at the surgery is going to try to fix my tooth today, it looks like I'll miss my appointment, but in fairness he did his best. He has suggested it won't be the 5 minute treatment I had before, so maybe there's some more stars coming here.
Philip Burke
a year ago
Brilliant service today with my tooth extraction, being given a 1 month date with my nhs dentist that wasn't acceptable for me, luckily called lovely lane dental clinic and sent my x ray over to get a price for private was all sorted within 2 hrs!, a big thank you to Dr Stephen porter, and his team & receptionist for a great service today, have signed up on there private scheme now, thanks again for a quick and efficient treatment today!Many thanks.Phil Burke
Sophie Kemp
a year ago
100% recommend this practice and Mr S. Elgarib is a lovely dentist! Makes you feel at ease and is very friendly. Thankyou
Tom Lamkin
a year ago
Dentistry as it should be. From dentists and reception staff. One of the best experiences I've ever had at a dentist. Quick efficient and sorted!
Ionut Neacsu
a year ago
The staff in this centre is Lovely! Everybody is very professional and can put you at ease if you have any concerns.I would really recommend this place for any dental issues that you have!
Tony Porter
a year ago
Very helpful and professional, but most importantly for me anyway friendly, happy to explain things in detail. usually just get told what you need doing, he explained why also, didn't feel rushed. new experience.
B888IE
a year ago
I was an Emergency patient that required a tooth extraction that couldn't be numbed by two prior dentist practices. Usman khan has me numb instantly, allowing him to remove the tooth. Great professional.
john percival
a year ago
Lovely staff on reception very helpfull throughout, not sure of the dentist name but he as really patient and kept me informed all the way through. Would definitely recommend
Nikki Richards
a year ago
I have been going to see Mr Porter for over 20 years, he is the only medical person I trust after being in system for 38 years. He is excellent at his job. He is kind , considerate, honest and has patience. The staff are the same. I highly recommend this Dentist. 10 out of 10 . Thank you nikki
James Robinson
a year ago
If I could rate more stars I would. I had an urgent issue that needed to be seen to and Dr Stephen Porter was absolutely fantastic. I hadn't been to the dentist since I was at school (left at 16 and am 35 now). I was so embarrassed, ashamed and scared about the state of my teeth and he was so professional, kind and so outgoing. Especially when I needed a tooth to be removed and I explained I have a needle phobia. Not only did I not feel a thing but he made sure I was okay every step of the way and was re assuring me the whole time.If I had a dentist like him years ago I wouldn't have been so afraid to see him. I'm registering my daughter to see him as with someone like him dealing with her she will have no fear and will grow up with a beautiful smile.Thank you so much Stephen.
Ionut Neacsu
a year ago
The staff in this centre is Lovely! Everybody is very professional and can put you at ease if you have any concerns.I would really recommend this place for any dental issues that you have!
Scott Reardon
2 years ago
I had 2 extractions first thing at 8:30am. Dr Porter made sure I was 100% comfortable and happy before taking the teeth out. I felt absolutely nothing. CANNOT put into words how appreciative I am of him and taking extra time and care to make sure I was ready and happy to go ahead with the extraction. Highly recommend this dentist.DR. P YOU THE MAN
Elizabeth Davison
2 years ago
The treatment I had today was wonderful. Mr Porter and his nurse Jennifer put me totally at ease from start to finish. They went above and beyond my expectations. All staff were very welcoming and friendly a lovely experience all round, I would highly recommend this Dental practice.
Victoria Ann Costello
2 years ago
Dr Khan and Ania were fabulous- it was an emergency appointment so I had to take my 6 year old as well as my newborn with me. The staff were kind and caring towards all of us.Treatment was explained and next steps for my own dentist we’re discussedAlso I would if happily agreed to lose the tooth to stop the pain but that wasn’t necessaryThanks again - highly recommend Dr khan and Ania
Jennifer Rodgers
2 years ago
The dentist Stephen Porter has a fantastic way of making you comfortable. It has been many years since I had been to the dentist. Dr Porter was efficient and knowledgeable. Offering great advise which I have followed. The receptionist was welcoming and all the staff seem happy, creating a pleasant atmosphere.
Donna Wilkinson
2 years ago
Absolutely brilliant service. After suffering fear of the dentist since childhood I finally have a dentist who understands how a previous bad experience can impact on the anxiety of going to the dentist. I was shown understanding, patience and everything was explained to mein detail. The reception team and the dental nurses were all very professional. I would highly recommend.
Anthony Weston
2 years ago
I managed to get a next day emergency slot and went in to have a broken tooth looked at, I was prescribed antibiotics to clear an infection before returning just over a week later when I had to have a molar tooth extracted. I couldn’t have asked for a more patient and understanding dentist (an extraction specialist) who kept me well informed and at ease (as much as is possible for such a nervy customer) throughout the whole procedure, which was over with in a surprisingly short time and in as little discomfort as I could have ever imagined. Would highly recommend this practice if you need to have any dental work done, particularly if you’re nervous or have phobias about such things. Excellent service.
will Bethell
2 years ago
What a lovely experience I had today . After searching around to find a dentist to assist me with chronic tooth ache , lovely lane dental practice came to my rescue, I had to have a tooth extracted and Steve the dental technician and his assistant made it so enjoyable and pleasant and managed to see me the same day 🙏🏻they are knowledgeable and professional and so lovely to deal with , I have also decided to join the membership scheme to keep good care of my teeth, we also spoke about a teeth straightening plan , that I am so excited about .5 Star practice well done to everyone at lovely lane dental practice. Thank you so much
Karen Bennett
3 years ago
Welcoming reception staff. Dr Porter is the best Dentist I have ever had. He is so calming and reassuring during every bit of my treatment. My Son has a really bad gag reflex after choking as a young child, Dr Porter is absolutely brilliant with him. Thank you Dr Porter your lovely Dental Nurse and All your reception Staff you are amazing.
Neil Dolan
3 years ago
I went in for advice on my baby incisor tooth which has remained all of my life after an operation to remove the big tooth in my gum. That was 1989! Dr Stephen Porter was excellent from the start. He advised against removing the tooth because after scans the roots were strong. Instead I had the existing tooth built up with composite filling at a fraction of the price. The end result is superb and I have a normal smile for the first time in my adult life. Thank You.
Claire Atherton
3 years ago
I managed to get an emergency appointment the day after calling, saw a very nice, young dentist who did X-rays and found a filling was needed. Being in an extreme amount of pain, he agreed to come in early the following day to carry out the treatment. Granted, I had to pay to go private for the treatment but the staff on reception, the dentist and his nurse went out of their way to carry out the treatment needed and I can’t thank them enough. Very helpful and professional staff.
Jenny Millington
3 years ago
What can I say excellent dentist lovely staff, met Mr Porter at Warrington Hospital when having a tooth removed, after my previous dentist made a mess of it, Mr Porter made me feel at ease explained everything to me, so after that I joined his practice and have never looked back, his work is 100% knows how to talk to patients, I myself have just had some work done and couldn’t be any happier, even my partner and family have joined his practice.
Victoria Pritchard
3 years ago
Amazing results, can’t recommend them enough. Felt completely at ease throughout the whole process. Thank you so much 😁
Anthony Dingsdale
3 years ago
After not visiting a dentist for over 30 years due to phobia I recently had to make an emergency appointment and have a tooth extraction this surgery put me at so much ease and made me feel relaxed throughout the whole procedure. I will definitely be visiting this surgery for any future dental requirementsAndy Johnson
sandra pyrah
3 years ago
Just wanted to say a big thank you to Mr Porter and his assistants for redoing my crowns after many years. Although it is a big thing to have done and quite an experience I had full confidence in his dentistry skills and now have a much improved neat, white smile!
Odessa Taylor
3 years ago
My daughter had her for tooth extraction and the lady dentist (sorry I forgot her name) was really good. She reassured my daughter and explained all the process to her stage by stage. My daughter was nervous but said afterwards that it wasn’t so bad since she was made very comfortable for the procedure. I will get the dentist name next time
Sam
3 years ago
Thank you so much to my dentist Dr Shanti. She was very caring and considerate during my filling this morning. I would also like to thank her assistant too.
Kerry Sullivan
3 years ago
Always organised & helpful on arrival. The dental service from Mr Porter is the best, always very thorough, provides great advice & excellent patient care.
Linda Dent
3 years ago
I’m a very nervous patient but as always, Mr Porter managed to calm my nerves. Top class & faultless dental practice & I have no hesitation in recommending them to anyone.
Gaia L
3 years ago
First time seeing a dentist after several years, I suffer with PTSD and am terrified of medical settings and have a needle and blood phobia. Mr Porter discussed all of concerns before the work and brought me back to do the work, he was so calming and understanding it really put me at ease. I had a few needles and didn't feel a thing. I would highly recommend this practice to anyone with phobias. Nurses were excellent as well made me feel relaxed and reception are very helpful and professional.
James Alan Bibby
3 years ago
I arrived early, and was also seen early by Mr. S. Porter as usual he was very welcoming, efficient and took time to discuss my dental issues and ensure I was happy with all parts of the examination. I would have no hesitation recommending this practice.
peter kelly
3 years ago
I was grateful to receive a safe and thorough examination this morning, including X rays. As I'm receiving Chemotherapy treatment at present it was good to be reassured that any dental problems can be dealt with promptly and we've made appointment for next examination in 6 months. Many thanks to Mr Porter and the team.
Anthony Ayling
3 years ago
Mr porter and his team are all very polite and very professional they do an outstanding job and I would not go to another practice 👍Keep up the good work
derek hornby
3 years ago
Yet again, 5 star service from Mr Porter and the team.Would highly recommend.
Alexandra Lacey
3 years ago
An excellent dentist! All the staff are lovely, and very helpful! I’ve been going to see Mr porter now for 25 years , and hopefully will continue to do so! He fully understands me, as I’m a very nervous customer!All round excellent, have recommended this dentist to family and friends!
carl parker
3 years ago
Always a great experience when visiting Clayton and Scott Dental Surgery, the staff and Stephen the Dentist are always nice friendly and helpful, I’ve been using this Dentist for 20yrs and never had a problem.
Karen Andrews
3 years ago
Friendly & helpful staff. Very accommodating with urgent appointments when needed. Absolute confidence in Dr Porters clinical skills. Very reassuring with nervous patient!
Frances Lennon
3 years ago
Excellent treatment and care. Thank you so much Mr Porter for once again sorting my teeth out. I really do appreciate it.
lolnat18
3 years ago
My 1st visit to this dentist, put at ease by Stephen my dentist and his dental nurse. was made to feel very comfortable. Was updated throughout my appointment with my progress. Receptionist lovely and very helpful
Paul Wrightson
3 years ago
Top service i was made to feel so comfortable and treated like my opinon mattered looking forward to my next visit.Many many thanks stephen and jenny.
Lee Hilton
3 years ago
Fantastic service from the practice from reception team ,Mr Porter and dental nurse Jennifer Buckley-Mellor 👏
Vicky Mellor
3 years ago
After 10 years of dental phobia.. I was petrified of seeing anyone or having anyone see or be in mouth... I cried before I even sat in the chair the 1st time which was just a little look and antibiotics but even then to go back and actuallyturn up for an extraction was somethingI didn't think I would ever do!... I have the extraction last week I was shaking from head to toe in the chair and very nearly said just leave it!! But again I was greeted with such calmness and reassurance that It done even as a nightmare of a patient shaking and panicking... it was not a problem for him way so ever... it was the best dental experience even under the circumstances and I cannot recommend them enough! Due back in 2 weeks and im actually looking forward to it for more pain free work!!! Thank you guys so much for your patience and your amazing work... I look forward to my smile ive been waiting years for!!
Peter Rosenfeld
3 years ago
As always, exceptional service and wonderful, attentive staff. I never thought I'd say "I love my dentist" but I do!
Helen Jones
3 years ago
First time I had been to clayton and Scott's surgery and Steve was very friendly and efficient needed an extraction and was very impressed with the service thanks very much
LISA Edward
3 years ago
Amazing and friendly staff both Dr Porter and Jenny made for feel at easy during my treatment
Ab S
3 years ago
The experience was fantastic. Very genuinely helpful and informative staff, cant thank the team enough for all of their help giving me a better smile. Was always very insecure about the crooked bottom teeth and the gaps in my top teeth, after just 5 months they are now perfect!
Anita Kapcia
3 years ago
Dr. Milan Chande, thank you for the comfortable extraction of my tooth. I was so afraid of the pain and here is such a surprise. The Doctor is very calm and gentle. I recommend this clinic to everyone. Anita Kapcia from Poland
Beverly Kay
4 years ago
Dr Porter has been my dentist for over 25 years. He understands my anxieties concerning any dental treatments that I need. He is so reassuring and explains everything that he has to do very thoroughly which helps to put me at ease. Any of the staff that I have dealt with at the practice are always very friendly and helpful and most of all professional. Thank you so much for looking after me.
Sarah Broadfield
4 years ago
Have visited the dental surgery on a couple of occasions. I would highly recommend this dental surgery. The staff are not only friendly and welcoming but the dentist I have been seeing is incredibly friendly, professional and made me feel at ease (which is not an easy task!). I have complete trust in the dentist and will be going back here.
Katie Scott
4 years ago
Such a lovely and reassuring inlay repair today from Mrs Boden and Hayley. A thorough clean and I feel like a new person! Thank you
Nicola White
4 years ago
If you are looking for a dentist surgery I would highly recommend Clayton and Scott. I hadn't been to the dentist in 14 years due to fear, I broke a wisdom tooth and knew I had to have it removed. Steve the Dentist honestly made me feel calm, he explained everything and was as gentle as he could be. Now I've had a few procedures and do not fear as much as I used too!I cannot stress how lovely the staff are also and make you feel welcome.
