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Lovely Lane Dental Centre Logo
Lovely Lane Dental Centre Logo
Lovely Lane Dental Centre Logo

Data Protection

A&U Dental complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

Get in touch

Patient finance available from 0% APR*

We believe that money shouldn’t be a barrier to the treatment you need.
We have various finance options available to suit most circumstances.

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S m i ) e... it's a Vibe!

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May is Mental Health Awareness Month 💚

We understand that visiting the dentist can be a source of anxiety for many. You're not alone — and we're here to help.

Mental health and oral health are closely connected. Stress and anxiety can affect your smile in ways you might not realise:
😬 Teeth grinding
🪥 Neglected oral care routines
🦷 Increased risk of gum issues

That’s why we take extra care to support patients with dental anxiety — with a calm environment, compassionate care, and a gentle approach.

Your mental well-being matters. So does your smile. Let’s care for both this Mental Health Awareness Month. 💚

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⭐ Another Happy Patient! ⭐

We love hearing from our patients—thank you for trusting us with your smile!

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** NATIONAL SMILE MONTH SPECIAL OFFERS**

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Have an egg-cellent Easter! 🐣 

Remember: the Easter Bunny loves smiles almost as much as we do—so brush after those sweet treats! 😁🍬
#HappyEaster #AUDental
We're here for you this Easter! 
Our practice will be open on Sunday.
📲 Book online now:
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📞 Call us on 01925 949 700 or 0161 515 8112

⏳ Don’t wait days in pain — get seen when you need it most.
#NewPatientExam #EmergencyDentist
#LovelyLaneDentalCentre
⭐ Another Happy Patient! ⭐

We love hearing from our patients—thank you for trusting us with your smile!

We are accepting new patients! Same-day appointments and weekend appointments available.

📅 Book your consultation today!
Call us 01925 631670 or book online https://audental.co.uk/lovely-lane-dental/
Don't miss your chance to transform your smile with Khadija Khaled! ✨

Book your consultation for Smile Makeover Open Day – Tomorrow, March 22nd and enjoy an exclusive 20% discount! 🦷💎

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🦷✨ Celebrate World Oral Health Day by prioritising your smile! 

Your oral health is key to your overall well-being. 

Book your dental exam today and keep your smile healthy and bright! 😁💙 

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